Very professional. They dealt with the insurance company.Cecil Sapp
Keep the repairs and the claim coordinated
Insurance Claim
Insurance Claim
Support for Contractors in Jacksonville, FL
Help your customers connect with a licensed public adjuster while you focus on the work their property needs.
Licensed Florida public adjusters
We represent you
Homeowner stories
People first.
Read homeowner stories ↗
People first.
Always.
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They helped us tremendously.Mike Spell
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I would recommend your services in a heartbeat.Judy Califano
A clearer division of responsibilities
You understand the repairs.
You understand the repairs.
We focus on the claim.
A property owner may have a detailed repair estimate and still be unsure how to discuss it with the insurance company. When the claim stalls or the scope is unclear, that uncertainty can affect planning for everyone involved.
5th Element provides public adjusting services to the policyholder. We review the claim, organize the supporting information, and communicate with the insurer when the owner retains us. Contractors contribute their repair observations and estimates, while the property owner remains involved in decisions.
We do not promise a particular price per square, guaranteed payment, or a specific claim outcome. The useful starting point is an accurate scope, clear documentation, and an owner who understands the roles of the people helping with the loss.
A simpler place to start
You focus on getting back to life.
You focus on getting back to life.
We'll focus on your claim.
01
Tell us what happened.
Start with a free conversation. Share the damage, where your property is located, and anything you've heard from your insurance company.
02
Get a clear assessment.
We'll review the situation and explain how we may be able to help. You'll have a chance to ask about the process and fees before deciding.
03
Put a team on your side.
If you choose to hire us, we help prepare, present, and negotiate your claim while keeping you involved in the decisions that matter.
Clear answers for property owners
A better understanding.
A better understanding.
A clearer next step.
Your policy and the facts of your loss determine the options. Start with these common questions, then talk with our team about your situation.
Ask about your claim →Who is your client on the insurance claim?
Our public adjusting representation is for the policyholder who retains us. The property owner remains involved in claim decisions.
Can you review the repair estimate with the owner?
Yes. A detailed estimate and supporting observations can help explain the claimed damage and proposed work.
Do you guarantee that the contractor will receive the job?
No. We do not guarantee contractor selection, payment, pricing, or a specific settlement. Those arrangements should be addressed directly with the property owner.
How should we refer an interested property owner?
Have the owner contact our team, or ask them to authorize an introduction. Start with the property location and where the claim stands.
Let's talk about your claim
The first step is
The first step is
a conversation.
You don't need to have everything figured out. Tell us what's happening, and let's see how we can help.
Start your free claim evaluation.
Request a callback through our contact page, or speak with the team by phone.
Request a callback Prefer to call? (844) 425-2464Every claim is different. Coverage and outcomes depend on your policy and the facts of your loss.