Choose the issue you are facing

Property Damage
Claim Help in Jacksonville, FL

Different damage brings different questions. Find the claim guidance that fits what happened to your property.

Get a Free Claim Evaluation TALK TO OUR TEAM (844) 425-2464
Licensed Florida public adjusters We represent you
Homeowner stories

People first.
Always.

Read homeowner stories ↗
Very professional. They dealt with the insurance company.
Cecil Sapp
They helped us tremendously.
Mike Spell
I would recommend your services in a heartbeat.
Judy Califano
Your property. Your next step.

What kind of damage
are you dealing with?

Water damage ↗ Leaks, plumbing events, and damaged interiors. Hurricane damage ↗ Property claims after a major storm. Wind damage ↗ Roof, exterior, and related interior damage. Fire damage ↗ Building and contents claim documentation. Smoke damage ↗ Soot, surfaces, contents, and restoration records. Flood damage ↗ The loss and the policy that applies. Tree damage ↗ Impact damage and the supporting repair records. Mold damage ↗ Moisture history and professional assessments. Theft & vandalism ↗ Physical damage and affected-property records.
Ken D. Lollar, Florida public adjuster
Ken D. Lollar Florida Licensed & Bonded Public Adjuster
The people in your corner

Experience on both
sides of a claim.
Working on yours.

When the estimate, the paperwork, and the damage don't seem to add up, you need someone who can connect the dots.

Ken's background includes construction and adjusting for insurance carriers. Today, he and the 5th Element team bring that perspective to representing property owners through the claims process.

A closer look at the loss

Property inspections and documentation that give your claim a clear foundation.

A clearer way forward

Help understanding the next step, with communication throughout your claim.

Meet your adjusting team
A simpler place to start

You focus on getting back to life.
We'll focus on your claim.

01

Tell us what happened.

Start with a free conversation. Share the damage, where your property is located, and anything you've heard from your insurance company.

02

Get a clear assessment.

We'll review the situation and explain how we may be able to help. You'll have a chance to ask about the process and fees before deciding.

03

Put a team on your side.

If you choose to hire us, we help prepare, present, and negotiate your claim while keeping you involved in the decisions that matter.

Clear answers for property owners

A better understanding.
A clearer next step.

Your policy and the facts of your loss determine the options. Start with these common questions, then talk with our team about your situation.

Ask about your claim →
Can I contact you before I know the full extent of the damage?

Yes. Describe what you have observed and what information is available. We can discuss whether an evaluation or inspection may be appropriate.

Can one incident involve several types of damage?

Yes. A loss may affect multiple areas or involve more than one reported cause. The documentation and applicable policies help clarify the claim.

Do you repair the property?

Our role is public adjusting and insurance claim representation. The property’s chosen contractors perform repairs.

What does the initial evaluation cost?

The initial claim evaluation is free. Before representation begins, we explain the written agreement and the fees that would apply to your situation.

Let's talk about your claim

The first step is
a conversation.

You don't need to have everything figured out. Tell us what's happening, and let's see how we can help.

Start your free claim evaluation.

Request a callback through our contact page, or speak with the team by phone.

Request a callback Prefer to call? (844) 425-2464

Every claim is different. Coverage and outcomes depend on your policy and the facts of your loss.